Our offer further includes advice and assistance when dealing with the authorities and personal support with visits to authorities. This can range from applications for child benefit, unemployment benefit (ALG II) or identity cards to correspondence with public prosecutors and courts.
Not only people who did not grow up in Germany find the official forms difficult to understand, also people with disabilities or older people face insurmountable hurdles in such situations.
There is high demand for this kind of assistance and it often provides great impact at relatively low effort. Again and again the attentive accommodations staff sends people desperately seeking help our way. Successfully helping to solve such problems is our highest incentive to continue doing such work.
